interTouch: Leading provider of fast, reliable and secure wired and wireless broadband connectivity

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Customer Survey Form (Hoteliers)

* Denotes a mandatory field

* Name

Hotel Name (if applicable)

Mailing Address

Telephone Number

* Email Address

* 1) Which of the following interTouch services are available at your hotel?

Wired in-room Broadband access
Wireless in-room Broadband access
Wireless access for public access area (lounge, meeting rooms, reception)
Voice over IP phone services
In-room Television/Digital Video on Demand
Internet Kiosk Solutions
Business Center Internet Solutions
Video Conferencing Solutions
Others: Please specify

* 2) How would you rate interTouch connectivity services in terms of:

	1	2	3	4	5	N/A
Access Speed
Access Convenience
Access Charges
Helpdesk Support
Speed of Implementation
Product Positioning
Marketing Initiatives

Rating Key
5 = Excellent, 4 = Very Good, 3 = Good, 2 = Fair, 1 = Poor

* 3) What suggestions could you provide us so that we can continuously improve our services to you?