Customer Survey Form (Business Travellers) * Denotes a mandatory field * Name Hotel Name (if applicable) Mailing Address Telephone Number - * Email Address     * 1) Where did you first hear about interTouch? Search Engine Magazine Which magazine? Other hotels Which hotel? Friends / Acquaintances Newsletters Other channels Please specify   * 2) In which hotel did you use interTouch services?   * 3) Would in-room Broadband Internet access availability in hotels affect your choice of hotel? Yes       If yes, please rank the level of importance of this to you (1 - 5): select one 1 2 3 4 5 No   * 4) Which of the following interTouch services did you use? Wired in-room Broadband access Wireless in-room Broadband access Wireless access for public access area (lounge, meeting rooms, reception) Voice over IP phone services In-room Television/Digital Video on Demand Internet Kiosk Solutions Business Centre Internet Solutions Video Conferencing Solutions Others: Please specify   * 5) How would you rate interTouch connectivity services in terms of :   1 2 3 4 5 N/A Access Speed Access Convenience Access Charges Helpdesk Support Rating Key 5 = Excellent, 4 = Very Good, 3 = Good, 2 = Fair, 1 = Poor   * 6) What suggestions could you provide us so that we can continuously improve our services to you?
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